Domestic Shipping:

  • Delivery Costs: Customers are responsible for the delivery costs of all returns and exchanges.

International Shipping:

  • Import Duty & Taxes: For international orders, import duties and taxes are the customer's responsibility, based on the tax laws of the resident country.

Order Cancellation:

  • Cancellation Policy: Orders can only be canceled before they have been dispatched.

Return Shipping:

  • Customer Responsibility: TUBỌ does not provide return labels, and all logistics costs for returns are the customer’s responsibility.
  • Return Location: Returns must be made to 25a Admiralty Way, Lekki Phase 1, Lagos.